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Kazkid
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Phone line

Phone line has been dead for the last 2 days, if I ring the landline from mobile it just sounds like it is ringing, but we get no sound in the house, tried a different phone and it's still the same

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Re: Phone line

Hi Kazkid

I'm sorry for the problems you're experiencing with your telephone service, I've located your account to run some tests on the line but we're not detecting any errors at the moment. 

As you've tried a different handset, I'd like to arrange for an engineer to come and take a closer look, if you're available? I've sent you information regarding this in a private message, which you can view by clicking the envelope on the top right of this page. 

Apologies again for the inconvenience caused, we'll talk soon. 

Craig


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Re: Phone line

Hi Kazkid

Thanks for confirming the appointment, I really appreciate it.

We'd love to hear how things go and I'll be here should you need any assistance with your services moving forward.

Take care

Craig


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