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Vg1
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Phone line

Hi,  do I go about getting a credit for my phone line, my contract started on the 13th Feb, but they now tell me an engineer has to come out, but not coming till the 7th March.

I cannot get on to web chat.

Thanks

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Forum Team
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Re: Phone line

Hi there Vg1, 

 

Really sorry to hear about the fault experienced. 

 

I've double checked the quota to see if there is any earlier availability with no success I'm afraid. :/ 

 

I've sent you a private message so that we can chat some more. 

 

Speak to you soon, 

 

Nat_J


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farwellh
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Re: Phone line

Join the club!!! their are loads & loads of other customers in the same boat loads
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