a week ago
hi my phone is not working. If I try to dial out I have no dailing tone and just a lot of white noise on the line. If I receive a call the phone rings but if I answer it all I get is static
Welcome to the community.
I have tested your line and I'm not finding any issues at the moment so before I arrange for a technician I'd just like to confirm whether you've tried another handset in the Virgin Media socket?
Hope to hear from you soon
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yes have tried another phone in the socket and it is the same. When I try ringing my home number using my mobile, on the mobile it just carries on ringing when I pick up the house phone to answer, and on the house phone all I get is static
Thanks for the response, I'd like to arrange for an engineer to come and take a closer look at this, if you're available?
I've sent you information regarding this in a private message, which you can view by clicking the envelope on the top right of this page.