No incoming or outgoing calls at all
Have you used the Check Service Status (top right of this page) to see whether there is a known fault affecting your area.
If not, do you have access to another phone to ring customer support on 0345 454 1111.
Sorry to hear about the fault experienced Haylsey,
I've located your account and can see that you're all set for an engineer visit to resolve this.
Please let me know if there is anything more that I can help with in the meantime,
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