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jrmc1970
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Phone line not ringing

Hi,

As mentioned phone line not ringing when receiving incoming calls. We only have one phone connected to the master box. Tried back up phone which we keep for emergencies and it was the same.

We can make calls and receive calls, if we can guess when they are calling - just no ringing.

Not sure how long it has been like this since we don't get too many incoming landline calls.

Thanks,

Jim.

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Re: Phone line not ringing

Hi there Jim,

 

Thanks for letting us know about this and apologies for the fault experienced. Smiley Sad

 

Thanks also for completing these checks for us.

 

I'd like to arrange for an engineer to visit and investigate this further for you.

 

I've sent you a private message so that we can get this sorted.

 

Hope to hear back from you soon,

 

Nat_J


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jrmc1970
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Re: Phone line not ringing

Since posting this message the phone line seems to have "fixed itself" sometime today. Thanks to whoever pushed the right buttons.

Thanks for responding Nat but it looks like all is OK for now.

Jim.

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Re: Phone line not ringing

Hi Jim,

 

Thanks for getting back to me,

 

I'm really happy to hear that the service is now working for you. Smiley Happy

 

Please feel free to get back to me if I can help with anything more.

 

Take care and have a lovely Christmas,

 

Nat_J


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