Menu
Reply
  • 1
  • 0
  • 0
sandersfam
Joining in
84 Views
Message 1 of 2
Flag for a moderator

Phone line no dial tone and can't receive calls

Hi I have no dialling tone when trying to ring out on my home phone. When I have people call the house phone they say they can hear it ring but I cannot and it does not go through to voicemail neither.

Apparently there is no network problem, but this is not right. I have reconnected all wires, turned off all phones etc to no prevail. I do not want to go out and buy more phones to test them as this is too costly for us.

Thanks

Carla
0 Kudos
Reply
  • 5.48K
  • 203
  • 326
Forum Team
Forum Team
75 Views
Message 2 of 2
Flag for a moderator

Re: Phone line no dial tone and can't receive calls

Hello Carla,

 

Thanks for letting us know about this.

 

I have tested your line and I'm also unable to find any faults in the area which could be causing this so I would like to arrange for a technician to take a look at this for you.

 

I'm just going to send you a private message with appointment times which you will find if you click on the purple envelope at the top right of the screen.

 

Talk to you soon

Rose
Forum Team


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply