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lhdone
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Phone line keeps going up and down

My line keeps droping out today 3 times. Just when you need the line up and running.

The probem keeps happing but I have had a three mouth gap this time.

Line test sometime fixes the issue but not always The dowtime is radom day or night.

I have had enginers round in the past and found nothing only find with in hours the line drops again.

I am considering moving to a company who I can trust as my broadband is not dependable on having a phone line

 

 

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Re: Phone line keeps going up and down

Hi ihdone

 

Welcome to the Community, I'm sorry for the problems you're experiencing with your phone line. 

 

I've located your account to run some tests on the line from our end for you, we're not detecting any errors at the moment though. Have you been able to test your handset at all? By trying an alternate handset or your handset on an alternate line? 

 

Look forward to hearing from you

Craig


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