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Pkacz
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Phone line issues

Hi,

I've only recently plugged a phone in to my landline and it's not working. There's a terrible buzzing on the line then I can't make outgoing calls or receive incoming ones.

The phone I tried was brand new and I have also tried a different phone and the issue persists across the two.

I've called you earlier today to test the line and it said everything was ok but this isn't the case.

I have no mobile signal in my flat so am unable to call from here to resolve. Please can you advise asap how you can fix it?

Thanks
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Forum Team
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Re: Phone line issues

Hi Pkacz,

 

Welcome to the Community!

 

Sorry to hear you're having trouble with your landline.

 

I'd like to send a technician to take a look at this for you. You've already tested your handset so we can safely assume there's an issue with the line.

 

I've sent you a private message (purple envelope at the top right of your screen) so I can arrange for a technician to take a look.

 

Speak soon Smiley Very Happy

 

Josh


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