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emig1989
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Phone line issues

Hi
My phone line has been dead for a while. I rang customer services on Monday and an engineer visit was arranged for Wednesday (yesterday) between 8 and 12, however no one arrived. Any idea what has happened? Thanks. Emma
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Re: Phone line issues

Hi there Emma, 

Firstly I'd like to take this opportunity to welcome you to the forums and say that I'm really sorry to hear that the technician did not show up at your home yesterday. 

I've done some investigations into this and have some information for you, I'll send this via private message, please look to the top right of this page where you'll see a purple envelope icon, click on this and you'll see my message. 

Many thanks and apologies once more. 

Huw


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