Menu
Reply
  • 6
  • 0
  • 0
Switch
Joining in
81 Views
Message 1 of 5
Flag for a moderator

Phone line is dead.

Hello could somebody help me with my phone line? My phone line is completely dead, no dial tone, no nosie. It's like the phone's not plug in.
0 Kudos
Reply
  • 5.89K
  • 158
  • 413
Forum Team
Forum Team
69 Views
Message 2 of 5
Flag for a moderator

Re: Phone line is dead.

Hi there Switch,

 

Really sorry to hear about the status of the landline.

 

Have you tried disconnecting the line from the socket and reconnecting?

 

I'm unable to locate your account to see what the status is on this end.

 

I've sent you a private message so that we can chat about this some more.

 

You can locate my message by clicking on the envelope icon near the top right corner of the Community page.

 

Speak to you soon,

 

Nat_J

 

 


Who's who? Find out more about our community members. Good folk to know


0 Kudos
Reply
  • 5.89K
  • 158
  • 413
Forum Team
Forum Team
61 Views
Message 3 of 5
Flag for a moderator

Re: Phone line is dead.

Hi again Switch,

 

I've located your account and the line state is not showing any cause for concern at present.

 

Did you try disconnecting and reconnecting the handset or trying different equipment, if available?

 

Speak soon,

 

Nat.


Who's who? Find out more about our community members. Good folk to know


0 Kudos
Reply
  • 6
  • 0
  • 0
Switch
Joining in
53 Views
Message 4 of 5
Flag for a moderator

Re: Phone line is dead.

I've plugged and unplugged the phone five times now, and I still don't hear anything. I have not got any other handset to try, I bought the phone I'm using yesterday.

I tried calling the number from my moblie, but it doesn't ring, or even show that someone is calling.

0 Kudos
Reply
  • 5.89K
  • 158
  • 413
Forum Team
Forum Team
52 Views
Message 5 of 5
Flag for a moderator

Re: Phone line is dead.

Thanks for letting me know Switch,

 

I think the best way to proceed would be to get an engineer out to you to take a physical look at this.

 

Someone of the age of 18+ would need to be present in order for this to go ahead.

 

I've sent you another private mail so that we can discuss a suitable date.

 

Catch you in a bit,

 

Nat.


Who's who? Find out more about our community members. Good folk to know


0 Kudos
Reply