I wanted my house phone discounted so I rang 150 to do this I've been with them for way over 12 months my bills are 76.00 the phone line is 19.99 a month which I thought they would take of but no he told me I would only save 3 pounds a month don't no how they can work that out when phone line is 19.99??
Sorry to hear about this and for any inconvenience caused davisk123, :/
We're unable to deal with matters concerning billing via the Forum, therefore, I recommend calling our team to discuss this further on 150 free from any Virgin landline or 0345 454 1111 on any other line.
Alternatively, you can chat to our online team via: [Contact us].