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nh_66
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Phone line dead

Recently moved into property which already had virgin media and phone connections. Broadband/TV is working fine, but phone line is dead.

I have tried connecting an old phone and brand new one neither is working.

If I ring from an external number I do get a ring tone on that number but nothing happens on the new property phone.

Can anyone help ?

 

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Re: Phone line dead

Hi nh_66,

 

Welcome to the Community!

 

Really sorry to hear you're having landline trouble.

 

I'd like to arrange for a technician to investigate this for you. I've sent you a private message (purple envelope at the top right of the screen) so I can arrange an appointment.

 

Speak soon Smiley Very Happy

 

Josh


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