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GailO
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Phone line dead

Hi, my phone line has been dead for over a week now. I have no dialing tone. I've completed a status test and it's indicating no problems. I've tried another phone but have still got the same problem.

Please advise.

Thanks

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Re: Phone line dead

Hi there GailO, 

 

Really sorry to hear about this. 

 

I'd like to arrange for one of our field engineers to come out and investigate this. 

 

I've sent you a private message so that we can get this booked in. 

 

Hope to hear back from you soon, 

 

Nat_J


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GailO
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Re: Phone line dead

Hi,

I've not received any private message.

Regards 

 

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Re: Phone line dead

Hello GailO,

 

Nat_J is away at the moment so I hope you don't mind if I respond.

 

Apologies that you haven't received a private message, I'm just going to send you another one which you will find if you click on the purple envelope at the top right of the screen so please let me know if you've received it.

 

Speak to you soon.

Rose
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