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timedout
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Phone line dead

my phone line is dead.  Online says no problem.  I ran test and it keeps getting to 99% complete and then freezing.  I rang helpline and couldn't understand what the advisor was saying.  Heard him say technician was coming shortly.  Then think he said 14th Feb. This is not shortly.  Please can you tell me what the problem is.

 

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Re: Phone line dead

Hello timedout,

 

Thanks for posting on the community.

 

I have checked the line again for you and I'm unable to find any faults in the area which could be causing this so providing you have checked your equipment then a technician would be required.

 

I can see that your appointment has already been booked so please let me know if you need help with anything else.

 

Kind regards

Rose
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