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ajwhthse
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Phone line dead

Phone line dead in Dorking (area 20) - according to service status there are no faults. Please can someone advise.

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Re: Phone line dead

Hi ajwhthse,

A warm welcome to the community Smiley Happy

I'm sorry to hear that your Landline isn't working right now.  I'll be happy to help find out what is happening for you.

I have carried out a line status check and all has come back fine.  How are things looking today?  If you are still experiencing a loss of Landline service, let me know and I can help further.  It's also worth ruling out that it's not your handset, if you can test another handset, or test your handset in another working Landline that would be super.

Let me know how you get on, I'm here to help if you need me.

Collette Smiley Happy


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ajwhthse
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Re: Phone line dead

Thanks for response

I've tried all combination of handsets and phones - the line is still dead !
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Re: Phone line dead

Hi ajwhthse,

 

Thanks for the reply Smiley Happy

 

In that case the next step would be is to arrange for an engineer to fix this for you.  I will send you a private message with further details.

 

Look for the envelope icon above.

 

Collette Smiley Happy


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