Help! My phone Line is dead. When someone tries to ring me, it's engaged. Tried the trouble shooting but it just stops at 99% I've replaced my phone and it's still the same and I've made sure that all connections are right.
Welcome to the Community, I'm very sorry to learn about the problems you're experiencing with your telephone service recently.
I've been able to locate your account and run some tests on the line from our end, we're detecting some errors and I'd like to arrange for a member of the team to come and take a closer look, if you're available?
I've sent you information regarding this in a private message, which you can view by clicking the envelope on the top right of this page.