My phone line is dead and I can't find a contact number to report fault
Welcome to the community.
I have tested your line and I'm unable to find any problems in the area at the moment.
The next stage would be arranging for an engineer but I'd just like to confirm whether you've tried another handset?
Speak to you soon
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Thanks for getting back to me.
I'll just send you a private message with appointment times which you will be able to find if you click on the purple envelope at the top right of the screen.
Talk to you soon