Menu
Reply
Joining in
  • 2
  • 0
  • 0
Registered: 2 weeks ago
Message 1 of 4 (74 Views)

Phone line dead can't receive or make calls

My phone line is dead and I can't find a contact number to report fault

Reply
0 Kudos
Forum Team
  • 4.85K
  • 171
  • 300
Registered: ‎26-03-2012
Message 2 of 4 (62 Views)

Re: Phone line dead can't receive or make calls

Hi Stevejones1951,

 

Welcome to the community.

 

I have tested your line and I'm unable to find any problems in the area at the moment.

 

The next stage would be arranging for an engineer but I'd just like to confirm whether you've tried another handset?

 

Speak to you soon

Rose
Forum Team


New around here? To find out more about the Community check out our Getting Started guide


Reply
0 Kudos
Joining in
  • 2
  • 0
  • 0
Registered: 2 weeks ago
Message 3 of 4 (49 Views)

Re: Phone line dead can't receive or make calls

Hi Rose yes I have tried another handset
Reply
0 Kudos
Forum Team
  • 4.85K
  • 171
  • 300
Registered: ‎26-03-2012
Message 4 of 4 (45 Views)

Re: Phone line dead can't receive or make calls

Thanks for getting back to me.

 

I'll just send you a private message with appointment times which you will be able to find if you click on the purple envelope at the top right of the screen.

 

Talk to you soon

Rose
Forum Team


New around here? To find out more about the Community check out our Getting Started guide


Reply
0 Kudos