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Lynnmc79
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Phone line dead 3 days

Hi my phone line dead no dial tone it won't accept calls ethier was told 3 days ago it's a knowledge fault someone will call me back still waiting
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Re: Phone line dead 3 days

Hello Lynnmc79,

 

Thanks for letting us know about this on the community.

 

I have checked your line and I'm not finding any problems so can I just check whether you have replaced your handset just to rule out any equipment fault?

 

Looking forward to hearing from you.

Rose
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Lynnmc79
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Re: Phone line dead 3 days

I've already called customer services and apparently my area has a fault I have a complaint number and I was supposed to have a phone call on my mobile 3 days ago telling me when it will be retrified. So now your telling me it's my fault with my phones pathetic
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Re: Phone line dead 3 days

There may have been a fault 3 days ago, but when I test your line now I'm not finding any issues so I just needed to confirm whether you have tested your equipment before arranging a technician.

 

Thank you

Rose
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