My phone line has been crackling for the last week or so. I've tried different phones and they're all the same so I know it's not them. If someone tries to ring, I answer, can't hear anything so hang up, it just then constantly rings until I unplug it.
Welcome to the Community Forum. I'm sorry to hear that you're having a problem with noise on your landline. Thank you for letting us know that you have already tested your line with a different phone, as this saves a bit of time checking this out and we can book in an engineer to get this fixed for you.
I'll send you a private message requesting further details in order to arrange an engineer appointment. Just check the envelope icon at the top right of this page.
Virgin Media Forum Team
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