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Kathryn999
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Phone line crackling

My phone line has been crackling for the last week or so. I've tried different phones and they're all the same so I know it's not them. If someone tries to ring, I answer, can't hear anything so hang up, it just then constantly rings until I unplug it.
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Forum Team
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Re: Phone line crackling

Hi Kathryn999,

Welcome to the Community Forum. I'm sorry to hear that you're having a problem with noise on your landline. Thank you for letting us know that you have already tested your line with a different phone, as this saves a bit of time checking this out and we can book in an engineer to get this fixed for you.

I'll send you a private message requesting further details in order to arrange an engineer appointment. Just check the envelope icon at the top right of this page.

 

Kind regards,

Terri

Virgin Media Forum Team


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