Called virgin and was told an engineer would call me back.that was Tuesday ( yesterday) still waiting
Welcome to the Community, I'm very sorry for the problems you're experiencing with your telephone service recently.
I've located your account and can see that action has been planned for an engineer to come and take a closer look at this after giving our team a call.
We'd love to hear how you get on and will be here should you need any assistance with your services moving forward.
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