currently have an issue with my phone. I can't get a phone tone to dial out and incoming calls can answer but then hear the phone ringing in the background once answered. Have ran service check but comes back with no issues. Any idea what's going on
Welcome to the community
Yes I can't find any issues here either so before I arrange for a technician to attend I just need to check if you have tested or replaced your phone to rule out any faulty equipment.
Looking forward to hearing from you.
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yes I've used another phone in the socket and still have the same issue
Okay thanks for letting me know.
I'm just going to send you another message with appointment times which you will find if you click on the purple envelope at the top right of the screen.
Speak to you soon.