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papounet
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Phone is not ringing

Hi Team,

My phone is not ringing when calls come in. Hence I cannot receive any calls and this, since I switched to Virgin.

I can call from my home phone but incoming calls do not work. I tested from my mobile several times.

After the installation, your engineer told me that I couldn't receive calls for 24h. But now it lasts since almost 1 month, since I switched to Virgin Media.

Thanks in advance for help.

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Forum Team
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Re: Phone is not ringing

Hi papounet,

 

Welcome to the Community!

 

Sorry to hear you're having trouble with your landline.

 

I'd like to send a technician to investigate this for you. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Look forward to hearing from you!  Smiley Very Happy

 

Josh


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