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PMan2016
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Phone is not ringing when someone calls me

Hi,

My phone is not ringing when someone is calling me.

I have bought a new BT3570 Cordless Telephone and still getting the problem.

Please can someone help.

Regards

 

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Re: Phone is not ringing when someone calls me

Hello PMan2016,

 

Welcome to the community.

 

Can I just confirm whether you have a dial tone or if you're able to call out at the moment?

 

Speak to you soon

Rose
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PMan2016
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Re: Phone is not ringing when someone calls me

It is not possible to ring out nor do we have a dial tone.
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Re: Phone is not ringing when someone calls me

Thanks for getting back to me.

 

Okay in this case I would like to arrange for a technician to visit your property to take a look at this for you so if you click on the purple envelope at the top right of the screen you will see a message waiting for you with further information. 

 

Speak to you soon

Rose
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