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Phone dead

Hi i had my services installed today and all was fine but the phone is now not getting a dialling tone any help appreciated.
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Re: Phone dead

Hi nightrider


Welcome to the Virgin Media Community, I'm so sorry to learn about the problems you're experiencing with your phone line at the moment.


I'd like to take a closer look at this from our end but I've not been able to locate your account unfortunately, so I can take a closer look would you be able to respond to the private message I've sent with the requested information? You can view the message by clicking the purple envelope on the top right of this page.


Sorry again for the inconvenience this has caused, we're looking forward to putting it right.


Talk soon


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