This afternoon my in-laws tried to phone. The phone rang both times, but all we heard was a hissing and crackling noise. Since then we have been unable to make any outgoing calls.
I unplugged the phone from the wall, but that made no difference. The service status says nothing is wrong, yet clearly there is, I just don't get why our phone is suddenly dead. We do not have another handset to try in case that was an answer.
Welcome to the Community, I'm sorry for the problems you're experiencing with your phone line recently.
I've not been able to accurately locate your account using your forum information unfortunately. So that I can take a look at this, could you respond to the private message I've sent with the requested information?
You can view the message by clicking the envelope on the top right of this page.