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Message 1 of 4 (69 Views)

Phone calls I never made

[ Edited ]

I'v getting

Calls on my phone that I never made. had a Tech out and he says there no problem with the line and there still the calls. I'v only been with virgin from the 12th and I was with BT for 7 years and never had this problem. Rang 150 today and they say I have to pay witch I'm not happy with as I never made them.

 

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Re: Phone calls I never made

Here is a edited image of the numbers.

 

Phone.jpg

Hope this is with in Guildelines

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Message 3 of 4 (22 Views)

Re: Phone calls I never made

Hi mcclennon000,

Thanks for coming by and welcome to the community. Smiley Happy

I can see you have been in touch with us since you last posted which is great to see and that the issue is now being investigated.  Please let us know how you get on.  I hope you get a solution very soon.

All the best.

Collette.

 


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Re: Phone calls I never made

Well after a long phone call and a lot of words its been sort of sorted out I have been give credit for the calls but the underlying problems as not been found. I'm still not 100% happy with the way its was sorted out. In all this as left a bad image of Virgin Media. 

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