Hi I am a new Virgin user and when I received my first bill this month I realized 65 pounds for my phone calls. I just used my phone for international call for which I used planet numbers. According to their website, I have to pay 5 p per minute for calling to Iran but I realized It charched me 13 p per minute. Please help me where the problem is. Is 0873 numbers are free with virgin or not? Thank you
Welcome to the Community Forum and thank you for your post. I'm sorry to hear that you've experienced a problem with your call charge billing.
It's great to see nodrogd has given you some helpful information.
If you would like more tariff information about call charges on a Virgin Media landline, please see the following link: Call Plan and Charges
If you would like to speak to us about specific charges on your bill, please give us a call on 150 (free from a Virgin Media landline & Virgin Media mobile) or 0345 454 1111 (from any other phone), option 1 and then option 2, or you can contact us via Online Chat: Contact Us just choose the appropriate options then click Chat Online.
Please feel free to get back to us if you have any further queries.
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