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Dazzadavie
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Phone barely rings before caller is cut off

For a few weeks now when I try and call my home from work the phone sounds like it picks up, then cuts off. At home my wife hears the phone ring but when she answers it she just get the dial tone.
I've tried another hand set thinking that might be the problem but the same thing happens. If I try enough I'll get though.
I'm guessing there is a problem with the line but some help is needed.
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Re: Phone barely rings before caller is cut off

Hi Dazzadavie,

 

Sorry to hear about the fault experienced.

 

Many thanks for completing these checks for us.

 

I've sent you a private message so that we can get an engineer appointment arranged.

 

Hope to speak to you soon,

 

Nat_J


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