Menu
Reply
  • 1
  • 0
  • 0
yodalass2000
Just joined
36 Views
Message 1 of 2
Flag for a moderator

Phone and v+box not working

My phone isn't working I have tried 2 phones in the box and they are completely dead and also the v+ box in my daughters room keeps going to standby after a minute or so can anyone help

 

0 Kudos
Reply
  • 14.19K
  • 579
  • 978
Forum Team
Forum Team
19 Views
Message 2 of 2
Flag for a moderator

Re: Phone and v+box not working

Hi yoadlass2000

 

Welcome to the Community, I'm sorry to learn about the problems you've been experiencing with your phone and TV service lately.

 

I've been able to locate your account and run some tests on the line, we're not detecting any issues form our end at the moment although as you've tested the handset I'd like to request that a member of our team take a closer look.

 

I've sent you information regarding this in a private message, which you can view by clicking the purple envleope on the top right of this page. Apologies again for the inconvenience this issue is causing, we're looking forward to getting this sorted.

 

Talk soon

Craig


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply