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zetdec77
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Phone Pribkem

The Virgin online phone test is stopping at 99%, therefore it's not confirming why my phone isn't working. Can anyone help
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Forum Team
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Re: Phone Pribkem

Hello zetdec77,

 

Welcome to the community and I'm sorry to hear that you're currently without a telephone line.

 

I have located your account to run a line test and I can confirm that this is due to a fault in the area which has already been raised. You can find any updates regarding faults in your area here.

 

Apologies for any inconvenience this is causing and we hope for it to be resolved very soon.

 

Kind regards

Rose
Forum Team


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