Menu
Reply
  • 1
  • 0
  • 0
MrVNice
Joining in
739 Views
Message 1 of 4
Flag for a moderator

Phone Number

Just got landline sorted after 3 weeks but account showing different number to the one the phone works with .... HELP ???

0 Kudos
Reply

Helpful Answers
  • 15.06K
  • 618
  • 1.02K
Forum Team
Forum Team
1,453 Views
Message 2 of 4
Flag for a moderator
Helpful Answer

Re: Phone Number

Hi MrVNice

 

Welcome to the Community, I'm very sorry to hear about the continued problems you're experiencing with your TV service.

 

I've located your account to take a look at this and we're not detecting any errors, I'd like to take an even closer look at this if possible though. To allow me to do that, could you respond to the private message I've sent with the requested information? You can view the message by clicking the envelope on the top right of this page.

 

Sorry again for the inconvenience caused, we're looking forward to hearing from you.

Craig


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply

All Replies
  • 15.06K
  • 618
  • 1.02K
Forum Team
Forum Team
1,454 Views
Message 2 of 4
Flag for a moderator
Helpful Answer

Re: Phone Number

Hi MrVNice

 

Welcome to the Community, I'm very sorry to hear about the continued problems you're experiencing with your TV service.

 

I've located your account to take a look at this and we're not detecting any errors, I'd like to take an even closer look at this if possible though. To allow me to do that, could you respond to the private message I've sent with the requested information? You can view the message by clicking the envelope on the top right of this page.

 

Sorry again for the inconvenience caused, we're looking forward to hearing from you.

Craig


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
  • 1
  • 0
  • 0
joby1kinoby
Joining in
93 Views
Message 3 of 4
Flag for a moderator

Re: Phone Number

Hi, I have the same problem  I finally had the phone connected after almost 4 weeks and it is a different number to that showing on the paperwork and account online.

0 Kudos
Reply
  • 6.65K
  • 174
  • 439
Forum Team
Forum Team
89 Views
Message 4 of 4
Flag for a moderator

Re: Phone Number

Sorry to hear that you're experiencing a similar issue here joby1kinoby,

 

I'm unable to detect any issues via the line state at the moment.

 

I've sent you a private message so that we can confirm some details.

 

Hope to hear back from you soon,

 

Nat_J

 


Who's who? Find out more about our community members. Good folk to know


0 Kudos
Reply