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LauraOB
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Phone No Ring In or Out

Phone line dead no ringtone. i have tried to phone my number from another phone and still no dial tone. i have unplugged and re plugged my phone in and still the same, nothing. Was working previously although unsure if was still connected via sky at this point and whether has worked since switch over.
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Re: Phone No Ring In or Out

Hi LauraOB,

 

Welcome to the Community!

 

Really sorry to hear you're having trouble with your landline.

 

I've located your account and you don't currently have a landline service with us.

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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LauraOB
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Re: Phone No Ring In or Out

Hi Josh,

Well according to my mix bundle contract I should have one with free weekend calls?
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Re: Phone No Ring In or Out

Hi LauraOB,

 

I've checked the details on your account and the bundle you have does not include a landline. I would recommend giving the team a call on 0345 454 1111 to discuss your package details.

 

All the best! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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