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michaelknight
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Phone Line not working

Had the phone line for a while never really worked equipment is ok. Ran a test says everything is ok can you help?
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Dave_cq
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Re: Phone Line not working

Hi Michael,

"Never really worked" is a bit vague.  Can you provide some detail please.

Do you have a dial tone?  Can you make outgoing calls?  Can you receive incoming calls?  When you dial 174 does the automated voice report being attached to your phone number or some strange number you've never heard of?  Have you tried a different phone in the socket?

 

********* SuperHub 2ac - Asus rt-ac68u Router - Vivid 100Mbps **********

Electron
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michaelknight
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Re: Phone Line not working

No dialling tone no nothing and on the phone I have it says line in use.  

Don't have another socket.

reagards

 

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Dave_cq
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Re: Phone Line not working


michaelknight wrote:

No dialling tone no nothing and on the phone I have it says line in use.  

Don't have another socket.

reagards

 


It looks like you'll need an engineer visit.  You can wait around here for a member of the Forum Team to turn up but that could take several days.  Alternatively if you have access to another phone, call VM on 0345 454 1111.

 

********* SuperHub 2ac - Asus rt-ac68u Router - Vivid 100Mbps **********

Electron
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michaelknight
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Re: Phone Line not working

Thanks 

Thats great .

Michael

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Forum Team
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Re: Phone Line not working

Hi michaelknight,

 

Welcome to the Community!

 

Sorry to hear you're having trouble with your landline.

 

I'd like to arrange for a technician to take a look at this for you. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment for you.

 

Speak soon! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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