Phone been dead since saturday night, nothing wrong my end - VM say no engineer till Friday which is 4 days away.
This line is used by elderly infirm relatives to call me for help!!!! this is very urgent can anyone help???? please??
Hi there farwellh,
I'm really very sorry to hear about all of this.
I can see that one of my colleagues is currently investigating this for you and you should hear back from them soon via private message.
We'll get back to you ASAP,
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I've flagged this over to my colleague Josh and he will speak with you shortly.