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farwellh
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Phone Line also dead

Phone been dead since saturday night, nothing wrong my end - VM say no engineer till Friday which is 4 days away.

This line is used by elderly infirm relatives to call me for help!!!! this is very urgent can anyone help???? please??

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Re: Phone Line also dead

Hi there farwellh, 

 

I'm really very sorry to hear about all of this. 

 

I can see that one of my colleagues is currently investigating this for you and you should hear back from them soon via private message. 

 

We'll get back to you ASAP, 

 

Nat_J


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farwellh
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Re: Phone Line also dead

Thank you Nat

Any idea why it's taking too long?
I see virgin media turnover £4 Billion - you would think repairing 1 domestic phone line would not be too much to ask???
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Re: Phone Line also dead

Hi farwellh, 

 

I've flagged this over to my colleague Josh and he will speak with you shortly. 

 

Nat_J


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