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Kieronk
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Outside phone line box broke

I have recently moved house and wish to put virgin in but I have noticed that someone has cut the phone line and removed the box from the inside can I put a replacement in myself or would the engineer have to do that
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Re: Outside phone line box broke

Hi there Kieronk, 

Firstly I'd like to welcome you to the forums and thank you for your post and your interest in our services. 

I'm really sorry to hear that someone has removed the internal phone connection from the property, this would mean that a technician visit would be required to install the services. 

If all sockets were present in the house, we could indeed arrange a self install pack, as it would just mean connect up and all would be fine. 

Please let me know how things turn out for you. 

Cheers

Huw


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