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Snootyooty
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Noisy crackling line now no dialling tone

Good Morning,

Yesterday at 9pm my Husband called and the phone only rang once and then went to voicemail.

He rang again and I picked up quickly but the line was terrible. Really noisy and crackling sounds in the end we gave up.

I ran the test on Virgin Media and it said to book an engineer. I did this online and the earliest is on Thursday between 12-4pm. So I booked it.

This morning I checked the phone hoping that it had sorted itself out but no! Now I have no dialling tone either. I signed into Virgin Media to check my engineers appointment and there is nothing there?

Can you please help?

 

Regards,

 

Sharon Howard

 

 

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Snootyooty
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Re: Noisy crackling line now no dialling tone

I have just spoken to my neighbour and her Virgin phone is crackling and noisy just as mine was last night.

She has also had a problem as we have with the Broadband dropping off intermittently 

I suppose we just have to wait until Thursday for the engineer to take a look.

Sharon

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