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W121
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No telephone service

Hi i have no line service available but phone line was working yesterday. 

 

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222dodge
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Re: No telephone service

We seem to have a problem with our landline, no one can get through to us even though it is ringing out at their end, our phone is not ringing and we can't get through to anyone. Can you test the line please
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Re: No telephone service

Hi W121

 

Welcome to the Community, I'm very sorry to learn about the problems you're experiencing with your telephone service recently.

 

I've located your account to take a closer look at this from our end for you, we're not detecting any errors with the line at the moment though. I hope that means you're able to use your phone? 

 

If not, have you been able to test your handset? By trying an alternate handset on your line or your handset on another line. 

 

We're looking forward to hearing from you

Craig


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