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RAshley1
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No telephone line again

4th time in a few weeks no phone line. Thanks Virgin. Last time was 2 weeks with a pathetic rebate of £4. Sick of it. If broadband wasn't so good I would go elsewhere.

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Re: No telephone line again

Hi there RAshley1,

 

Apologies for the fault experienced.

 

I've checked the line state and it appears that this issue relates to an area fault under the reference of F004993259 with a review set for this evening.

 

I've sent you a private message so that we can chat some more about this.

 

Hope to hear back from you soon,

 

Nat_J


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Re: No telephone line again

Hi RAshley1,

 

I've double checked this and it appears that the fault on the line has now cleared.

 

Let me know if I can help with anything more,

 

Nat_J


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