My phone line is dead, I have no ringtone, I cannot phone out or receive incoming calls. I have turned my phone on and off again, I have unplugged it and plugged it in again. I have plugged another phone into the socket with the same result. I have checked the Service status and no problems are listed. I have done the self test on the Service status page and it says it cannot find any problems. After all this I am still without my phone.
I would like to arrange for a technician to check your telephone line so I'm just going to send you another message with appointment times which you will find if you click on the purple envelope at the top right of the screen.