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jmb548t
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No ring tone, incoming or outgoing calls! Is there a fault?

Hi, Internet working fine, TV working fine - phone line dead, I have run the Virgin Media phone line test diagnostic tool but that freezes at 99%.

Both receivers checked again and again but still no dialling tone.

Is there a phone line fault today?

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jmb548t
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Re: No ring tone, incoming or outgoing calls! Is there a fault?

Found the fault and Virgin Media contacted!

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Re: No ring tone, incoming or outgoing calls! Is there a fault?

Hi jmb548t,

 

Really sorry to hear about this.

 

I've located your account and can see that you've spoken with the team in regards to this.

 

Is the line up and running for you now?

 

Speak soon,

 

Nat_J


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