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Leefgi
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No phone!

My phone isn't working no dial tone nothing and no other way to phone Virgin any help??
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Re: No phone!

Hi Leefgi,

 

Really sorry to hear about the fault experienced.

 

I've had a look at the account and this is showing as a possible area fault.

 

I'd like to take another look at this in the morning if possible, just to be sure?

 

If no further information becomes available, I will be more than happy to then schedule an engineer appointment for you.

 

Hope to hear back from you soon,

 

Nat_J


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Re: No phone!

Hi again Leefgi,

 

I've checked up on this again today and it does appear that an area fault has been listed for this now.

 

There is a review set for this evening under the fault ticket reference of F004947321.

 

I've sent you a private message so that we can chat about this some more.

 

Speak to you soon,

 

Nat_J


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