I'm sorry for the problems you're experiencing with your telephone service recently, I've been able to locate your account using your Community information and take a closer look at this from our end.
I can see that you've arranged for a member of the team to come and take a closer look at this, which is good news.
We'd love to hear how that goes and will be here should you need any assistance with your services moving forward.
Look forward to hearing from you
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