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Seth_69
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No phone for over 3 weeks!

Get no dial tone, no nothing. Have run the test which shows that there is no problem with the phone line but I have checked everything inside, even replacing cables but still nothing. Have not been able to book anyone to come out as always get a message saying they can't take bookings online.

To me this is unacceptable, I'm disabled and suffer from panic and anxiety attacks so the idea of having to phone a call centre and fight through all of that to confirm what I already know sets me off, let alone actually doing it. All I want is someone to come look at it, not to have to go through with a call centre the steps I've already done and get the same answer I did, that someone needs to come out to it.

So is there any chance of getting someone to come look at it??

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Re: No phone for over 3 weeks!

Hello Seth_69,

 

Thanks for posting in the community.

 

Yes I can certainly arrange for a technician to visit your property so I'm just going to send you a private message with appointment times which you will find if you click on the purple envelope at the top right of the screen.

 

Speak to you soon

Rose
Forum Team


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