Tuning in
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Registered: ‎22-09-2014
Message 1 of 2 (25 Views)

No one there?

Chat option says:  One of our agents is ready to help.
Click chat and I get the standard message when chat is closed, saying when chat is open.

No simple way to report that my phone line has never worked and is still dead.  (E-Side fault).


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Forum Team
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Registered: ‎04-07-2016
Message 2 of 2 (18 Views)

Re: No one there?

Hi notdodgy,


Thanks for posting!


Really sorry to hear you're having trouble with your landline.


If the line has been down since install then we'll need to get a technician to check it out for you. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.


Speak soon Smiley Very Happy



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