I only joined Virgin on the 8th March and despite having TV and Broadband that day it took a week to connect landline now after less than a month it has gone again. I can have an Engineer visit on Thursday - what am I supposed to do in the meantime buy a pigeon.
I'm really sorry for the problems you'r experiencing with your phone line since getting your service installed.
I've located your account using your forum details and I've run some tests. We're detecting some errors and I'd like to arrange for an engineer to come and take a closer look at this, if you're available.
I've sent you information regarding this in a private message, which you can view by clicking the envelope on the top right of this page.