I'm sorry to hear that your Landline isn't working with incoming calls right now. I'd like to help check this out for you.
I have carried out some checks on the line and all look s ok so far. Can I ask you to check something for me please? Can you call from your Landline to your mobile and let me know if the correct number shows on the display?
This will help me determine if the line is crossed with another. I look forward to hearing from you.
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