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Paulavee
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No dialling tone

No dial tone on landline. But caller hears it ringing on their side! ? 

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Re: No dialling tone

Hey Paulavee

 

Welcome to the Community, I'm really sorry to learn about the problems you're experiencing with your phone line at the moment.

 

I've not been able to accurately locate your account to take a closer look at this from our end unfortunately. So that I can do that, could you respond to the private message I've sent with the requested information?

 

You can view by the message by clicking the envelope on the top right of this page.

 

Look forward to hearing from you

Craig


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Re: No dialling tone

Hi Paulavee

 

Thanks for this information, I've been able to locate your account and run some tests on the line from our end for you.

 

We're seeing some issues with the line and I'd like to arrange for an engineer to come and take a closer look, if you're available?

 

I've sent you information regarding this in a private message, we're looking forward to getting it resolved.

Craig


New around here? To find out more about the Community check out our Getting Started guide


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