a week ago
had the 'phone installed yesterday but it has no dialling tone so doesn't work.
Could you send an engineer please?
Welcome to the Community!
Really sorry to hear you're having trouble with your landline.
I've run diagnostics on your line and everything is looking clear on the network. Are you able to try another handset in the socket? This is just to make sure the handset isn't causing the fault.
Tech fan? Have you read our Digital life blog yet? Check it out
I have tried another 'phone and unfortunately it does not work either.
Thanks for checking that for me!
I'd like to arrange for a technician to check this out for you. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.