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Ashleigh251
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No dialing tone

Switched my number from sky to virgin. I now have no dialing tone on my phone. I can ring in from my mobile but it does not ring in/out from the landline.. it then goes to answer machine.
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Re: No dialing tone

Hi Ashleigh251

 

Welcome to the Community, I'm very sorry to learn about the problems you're experiencing with your phone line at the moment.

 

I've been able to locate your account and run some tests on the line from our end, we're detecting some minor errors and I'd like to arrange for a member of the team to come and take a closer look, if you're available.

 

I've sent you information regarding this in a private message, which you can view by clicking the envelope on the top right of this page.

 

Apologies again for the inconvenience caused, we'll talk soon

Craig


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